Zero Tolerance to Violence and Aggression

Zero Tolerance

The NHS operate a zero tolerance policy with regard to violence and abuse. The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures that doctors and all other staff have a right to care for others without fear of being attacked or abused.

The practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.

Please see click below to view our zero tolerance policy.

Zero Tolerance Policy


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Our staff have the right to be treated with dignity and respect at all times without the risk of threatening behaviour or violence.

This behaviour will not be tolerated towards staff and may result in offender being asked to leave and could be removed from our patient list.