Welcome to North Leeds Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
TELEPHONE TRIAGE SERVICE
To allow the practice to continue to deliver a high standard of patient care, in a safe manner, the practice has introduced telephone triage service for all medical queries. Please use the 111 coronavirus symptom checker prior to contacting the surgery by using the website https://111.nhs.uk/covid-19
Patients should consider using the Pharmacy First service, for all minor ailments including coughs, colds, flu and sore throats, which is available at all local pharmacies.
Car Parking At Harrogate Road Surgery
Following direct feedback from patients and via consultation with the Patient Participation Group regarding the lack of parking space availability, dangerously parked cars and misuse of the car park by non-patients, we have agreed to the installation of an Automatic Number Plate Recognition (ANPR) parking system, provided by a specialist car park operator.
This will operate a permit based parking solution, with no cost to patients visiting the surgery or customer to the adjoining Lloyds Pharmacy.
This new parking system will be in operation from Monday 18th March 2019.
How it works
On entry to the car park, ANPR cameras will capture an image of your registration number against the time of entry.
When you enter the surgery to attend an appointment with a healthcare professional, collect a prescription or book an appointment, etc. you will be able to enter your registration number into a digital tablet located in the reception area.
You are only required to enter your registration number and nothing else, once completed this will register your vehicle for a 2-hour parking permit. If you have an appointment or treatment that will exceed the 2-hour permit period, please inform our reception team, who will be happy to extend the permit for you.
As you exit the car park, the ANPR camera will capture another image of your registration number, and terminate the parking period.
Don't worry if you forget to do this when you're in the surgery, you can contact the practice by telephone (within the same working day) and they will be happy to register your vehicle for the duration you were here, having verified your attendance via your patient record.
Patients should remember that the parking facility is only available for use when visiting the practice or purchasing goods from the Pharmacy. Use of the car park for any other purpose is not permitted, and the car park managing company will issue parking fines if such violations occur.
Permit parking enforcement will be in operation 24 hours a day, 365 days a year. North Leeds Medical Practice have no involvement with the administration or issuing of parking fines, any queries regarding this should be directed to the operator.
By introducing the ANPR parking solution, this should reduce the misuse of the car park (such as users parking to visit the local shops, and not the surgery) which in turn will increase the availability parking spaces for patients; alleviating the issue of cars dangerously parked in the exit road and not in the allocated bays.
The car park and ANPR parking system is operated by Creative Parking Solutions, under the authority of the practice; they are an industry leader and an approved operator by the British Parking Association and a Park Mark Safer Parking award winner.
The car park of the Harrogate Surgery, is operated by a third-party, therefore we are unable to help with any specific queries or challenges to parking enforcement notifications/fines. All queries should be directed to the operator.
IMPORTANT INFORMATION - CHEMIST ORDERED PRESCRIPTIONS
From the 1st June 2018 you will be required to order your repeat medication directly from your GP surgery.
From the start of the new system, community pharmacies, online pharmacies and other dispensing contractors (which include appliance contractors) will no longer be able to order repeat prescriptions on your behalf. Repeat prescription orders will need to be made by you, a relative or carer directly from your GP surgery. Repeat prescriptions can be ordered in the following ways:
- Online/App ordering – Recommended (ask in your GP surgery today)
- In person at the surgery (using the tear off slip on the right hand side of the previous prescription)
- Via letter / post (using the white tear off slip on the right hand side of the previous prescription)
- Via email by emailing firstname.lastname@example.org for Harrogate Road patients or email@example.com for Milan Street patients
- Via e reception for Street Lane Practice patients.
- PLEASE NOTE WE WILL NOT BE TAKING PRESCRIPTION REQUESTS OVER THE TELEPHONE
Patients are encouraged to sign up for online ordering: To sign up you are required to produce photographic identification such as your passport; driving license or a bus pass and proof of address such as utility bill or bank statement to the GP surgery. You will then be issued a personalised online log in and a password which should only be used by you to access your repeat orders. (If you require a family member or carer’s assistance when ordering please highlight this to the surgery staff when registering). This is a very straight forward process and will allow you to access your repeat orders at a time convenient to you, 24 hours a day.
By encouraging all patients that have the ability to order their own repeat prescriptions it will offer you, as the patient, full control over which prescription items are issued each month. Please ensure you only order what you require to avoid over ordering and stockpiling your prescription medicines.
Please allow time for your repeat prescription to be processed: Your GP surgery will require at least 2-3 working days to issue your repeat prescription. Your pharmacy or appliance contractor will then need a further 1 -2 working days to dispense your repeat medication as they may need to order in any items that they do not have in stock.
We would recommend ordering your repeat medications 7 days before your previous supply is due to run out
Please note that the collection, dispensing and delivery of your prescription from community pharmacies, online pharmacies and appliance contractors will remain the same, it is only the ordering process that will change. If you have a nominated Pharmacy your prescription will still go directly there, if you do not have a nominated pharmacy your prescriptions will be available to collect from the surgery as normal.
If you or someone you know requires assistance when ordering repeat prescriptions, then please enquire in your GP surgery today. These patients will receive support to access help.
If you need any further information or have concerns regarding these changes, there are leaflets available in the GP surgery giving more information, or you can speak with a member of staff at the surgery who will be happy to help.
Many thanks for your understanding
If you find it difficult to get active, why not start walking?
It is easy to get started and it counts towards your recommended amount of physical activity.
To find out more please click on the walking for health Logo
Paraffin Based Skin Products
Following three deaths in West Yorkshire since 2015, we are trying to raise public awareness about the potential fire risks so that paraffin-based skin products are used safely and everyone stays safe and well within their home.
- Paraffin-base skin products are widely prescribed and dispensed for various skin conditions such as psoriasis and eczema.
- They are safe to use but can soak into clothing, dressings and bedding leaving a flammable residue.
- If exposed to a naked flame or a heat source, such as a cigarette, lighter, gas cooker, heater or fire, these saturated fabrics can catch fire; the paraffin residue will help the fire develop and spread rapidly which could result in serious injury or death
Please click on the Fire Service link to see more information supplied by West Yorkshire Fire and Rescue Service
(Site updated 17/05/2020)